We respect your privacy and are committed to safeguarding the privacy of our customers and website visitors. 

Please read our Privacy Policy carefully to get a clear understanding of what and how we collect, use, protect or otherwise handle your Personally Identifiable Information.

Our Responsibility:
Our Privacy Policy applies to all personal information collected by us from our website or from a customer. We are committed to providing the best possible service experience and are bound by the Australian Privacy Principles and the Australian Privacy Act 1988, which is the principal piece of Australian Legislation protecting the handling of personal information about individuals.

What personal information do we collect from the people?
You may be asked to provide your name, phone number and email address.

When do we collect information?
We may collect information from you as follows:
a) register for classes on our site,
b) purchase class passes, recordings or merchandise, subscribe to a newsletter, 
fill out a form or enter information.
c) From time to time to time, we may also share photographs in the gallery of the website and across our social media channels. If you prefer your photo not to be shared in this way, please advise Nourished Feels.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for newsletter, respond to a survey or marketing communication, surf the website, or use certain other site specific features in the following ways;
a) To personalise your experience and allow us to deliver the type of content and product offerings in which you are most interested.
b) To improve our website to better serve you.
c) To allow us to better service you in responding to your customer service requests.
d) To quickly process your transactions.
e) To send periodic emails regarding events, classes and other offerings.
f) To follow up with you after your purchase or sign-up or general correspondence (live chat, email or phone enquiries).

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We use regular Malware Scanning:
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider with Acuity Scheduling, and are not stored or processed on our servers.

Do we use ‘cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Third-party disclosure:
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. 
This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links:
We do not include or offer third-party products or services on our website.

CAN SPAM Act Australian Law Reform:
The Spam Act prohibits the sending of commercial electronic messages via email, SMS, multimedia message service or instant messaging without the consent of the receiver. Accordingly, it establishes an opt-in regime that is different from the provisions governing the use of information for direct marketing in the Privacy Policy.
We collect your email address to:

a) Send information, respond to enquiries, and/or other requests or questions.
b) Process bookings and to send information and updates pertaining to classes.
c) Send you additional information related to your class and/or service.
d) Market to our mailing list.

To be in accordance with CANSPAM, we agree to the following:
a) Not use false or misleading subjects or email addresses.
b) Identify the newsletter as an advertisement in some reasonable way.
c) Honour any request from customers who wish to be removed from the mailing list.

Please also make sure you read out terms and conditions.